CONTACT AND VISIT
Contact Nairobi Feline Sanctuary
Whether you would like to arrange an approved visit, donate food or supplies, discuss media or professional work, or follow up on an existing case, please use the appropriate contact channel below.
For general communication, WhatsApp messages are preferred.
+254 111 302 231
Please send a clear message explaining the reason for contacting us. The NFS team may not always be able to answer calls immediately while caring for animals or working in the field.
Do not use WhatsApp alone to request TNVR, report an animal in severe need or apply for a programme where a dedicated website form is provided.
MESSAGE NFS ON WHATSAPPinfo@nairobifelinesanctuary.co.ke
Please include a clear subject line and enough information for us to understand and route your enquiry.
EMAIL NFSVISITING THE SANCTUARY
Our location
Nairobi Feline Sanctuary is located at:
Riara Ridge, Tigoni area, along Nazareth–Limuru Road, Kiambu County.
For the safety of the animals, staff and property, the precise map pin and arrival instructions are shared only after a visit has been approved and confirmed.
The website must not display the sanctuary’s exact GPS pin.
Visiting policy
The sanctuary is not open for walk-in visits.
All visits must be requested in advance and explicitly approved by NFS. A proposed date or submitted form does not constitute confirmation.
Visits depend on:
- The purpose of the visit
- Staff availability
- Current animal-care needs
- Group size and supervision
- Health, safety and safeguarding considerations
- Whether the visit could disturb animals receiving treatment or recovery care
Approved visitors must follow staff instructions and remain within permitted areas.
Children must be accompanied and supervised by responsible adults throughout the visit.
Photography or filming may be limited in treatment, recovery or restricted areas.
NFS may postpone, shorten or cancel a visit where animal welfare, weather, staffing or operational conditions make the visit unsuitable.
Animals must not be brought without approval
Do not bring a cat, dog or any other animal to the sanctuary at Riara Ridge, in the Tigoni area, along Nazareth–Limuru Road, Kiambu County, without prior written approval from NFS.
Arriving with an animal does not guarantee admission. Unplanned arrivals can endanger sanctuary residents, interrupt treatment and exceed the sanctuary’s available space or quarantine capacity.
To report an animal in severe need, use the severe-need form.
For TNVR assistance, use the TNVR request form.
REPORT AN ANIMAL IN SEVERE NEED REQUEST TNVR SUPPORTUse the correct contact route
TNVR requests
Use the dedicated TNVR request form.
Animals in severe need
Use the severe-need form on the Rescue and Sanctuary Care page.
Adoption
View available cats and apply through the external adoption app.
Paka Mkazi
Use the relevant host or sponsorship form on the Paka Mkazi page.
Partnerships and volunteering
Use the partnership enquiry form on the Community Education and Partnerships page.
Donations and supplies
Use the contact form below or send a WhatsApp message before purchasing or delivering supplies.
TNVR REQUEST FORM SEVERE-NEED FORM EXPLORE PAKA MKAZI PARTNERSHIP ENQUIRY FORM MESSAGE NFS ON WHATSAPPCONTACT AND VISIT FORM
Submitting this form does not confirm a visit, service, admission, partnership or response time.
Website forms and messages may not be monitored continuously.
Do not travel to the sanctuary at Riara Ridge, in the Tigoni area, along Nazareth–Limuru Road, Kiambu County, until NFS has approved the visit and sent the precise directions.
Do not bring an animal without prior written approval.
This form must not be used for new TNVR requests, new rescue reports, adoption applications, Paka Mkazi applications or partnership enquiries. Please use the dedicated route for each.
Follow NFS
Follow our work, current appeals, sanctuary updates and community programmes through our official social-media pages.
FACEBOOK INSTAGRAM